Lady Aarielle Lady Aarielle

Having problem with "Edit Account"

Having problem with "Edit Account"

When I go to "edit account" and then to "upload / edit your desktop image" it behaves as if it has uploaded the new picture, but does not change it.

Also, it shows one picture ( a much older one) in "edit account and a different one when I click on my name in the message boards.

Anyone have a clue what's going on?
25,131 views 129 replies
Reply #76 Top
OK
I did the song and dance anyway at 100%... click on my name.. I can't tell if it uploaded.
Reply #77 Top
nope...do the 'Normal' thing in #75


BTW: it did upload, but it's still wrong...
[Message Edited]
Reply #78 Top
Hey...you never had two or more accounts at Stardock, did you?
Reply #80 Top
Only 'large' and 'custom' are in black.
Reply #81 Top
Oh...you'll have to click on a higher value to get the 'Normal' available.....


click on 400% and that will bring it up (you have to have the Screenshot pasted in before you do that)



[Message Edited]
Reply #82 Top
#78 by yrag - 6/30/2004 11:43:30 PM Hey...you never had two or more accounts at Stardock, did you?


So I don't forget....
Reply #83 Top
I now see a pic of your Messageboard (still the wrong size), but do you see it? Pic name is Zoom100 so you may have done another one already.
[Message Edited]
Reply #84 Top
I don't think so, but way back last year Stardock told me something about another name or nickname... I can't remember.

Anyway, I wrote them back several times asking them what other nickname they had but they never replied. Since I've never had any problems with serial numbers, or when I cross referenced the accounts (WC and SD) I just figured they deleted what ever it was they found.
Reply #85 Top
And, I've used the upload picture feature many times when I've had questions in the past so I figured all was fine.

Did that last pic upload?
I'm not sure if I did it right... I went to 400% and then clicked on normal and then took the screen shot.
Reply #86 Top
No, I forgot to change the name, but that was the last one.
Reply #87 Top
I see the shot of your messageboard...is that what you see? Send your e-mail here https://www.stardock.com/support.asp and they will send your account info. If you have two accounts it will show it in the e-mail. You also need to make sure all the serial #'s you have entered in SDC and the E-mail are the same.
Reply #88 Top
You don't happen to have anything on your machine except the Paint Graphics program, do you?
Reply #89 Top
But, I have never bought anything under any other account.
Everything I have purchased including WC subscription and SD products have been under the same account.


Reply #90 Top
I have PhotImpression but I just use that for altering pictures.
Reply #91 Top
Can you paste and save a Screenshot with it?
Reply #92 Top
That link you gave me is the one I used yesterday for the updates on WB, IP, etc.. and no, there is no other account or different email on there.
Reply #93 Top
Wow, Darlin you got me doing things I never knew I could do!!
I just found out you could take screen shots with this program.
I had no clue!!

Click on my name and see if I did this right.
Reply #94 Top
Wow....you got it
Reply #95 Top
Thanks to you, my dear!

Now if only I could see my dandy work, I'd be all set!
Reply #96 Top
Does this mean that something is wonky with my paint program?
Reply #97 Top
Yeah...something is up with your Paint Proggie...the Screenshot you see in your profile is the same as the saved 'WOW' Pic on your hard drive?



[Message Edited]
Reply #98 Top
That's the problem.... I don't see the 'WOW' or anything else I upload I keep seeing the old pictures.

Click on my name and that is what I have been seeing all night!!

Apparently only other people can see what I upload, but not me.
Reply #99 Top
Tricia...you're doing something wrong in the update ...I just can't put my finger on it. The Screenshot showing now is the page you use to update your desktop AND the pic preview is small again...which means the screenshot will be small...if we ever find it...

I just noticed...you have 'WOW' in the Update shot, but your Screenshot is called 'My Profile'

You open the update section, browse to the saved pic and click on update...correct so far?








[Message Edited]
Reply #100 Top
I'm not sure what you mean.

Since we started tonight I have not been able to see any of the pictures I uploaded for you to see. Because that is the picture I uploaded today at noon.
Since then, my picture has never changed.
When I uploaded all the previous screenshots tonight, right there where you update the desktop, mine NEVER changes.
That is why I had to rely on you telling me that it HAD changed.
I'm not yelling it's just that I don't know how to use the bold type.

Did I explain it any better?