Having problem with "Edit Account"

from WinCustomize Forums
When I go to "edit account" and then to "upload / edit your desktop image" it behaves as if it has uploaded the new picture, but does not change it.

Also, it shows one picture ( a much older one) in "edit account and a different one when I click on my name in the message boards.

Anyone have a clue what's going on?
wincustomize
25,125 views 129 replies
Reply #1 from WinCustomize Forums Top
Wow....glad I'm not alone in the Twilight Zone...


Try using SDC and see if it takes it.
Reply #2 from WinCustomize Forums Top
I've never used or seen where you can change the "account preferences" in SDC.... I usually do it from the 'WC' site.
On top of that I'm having problems with SDC and that's why I was trying to upload my desktop picture.
Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from WinCustomize Forums Top
Use the Web Browser in SDC...
Reply #4 from WinCustomize Forums Top
When I click the Web Browser in SDC it just takes me to Stardock home page.
Reply #5 from WinCustomize Forums Top
In SDC settings change the Browser home page to www.wincustomize.com. You might also have to check to use Stardock Central for Internet Connections.
Reply #6 from WinCustomize Forums Top
ok I changed the home page to WC, thanks.

However, it still did not change the picture when I did it from there (SDC) either.
Reply #7 from WinCustomize Forums Top
...and you're getting no error message?
Reply #8 from WinCustomize Forums Top
not when I try changing the picture... it just goes through the motions but the old desktop picture remains.
The only thing it changes or updates is the "desktop title" I give it, but the pic remains the same.
Reply #9 from WinCustomize Forums Top
It only allowed me to change it once today as you can see if you've ckicked on my name.... but I tried changing it again and it won't do it. In "edit account" it shows a pic that is way older than today.
Reply #10 from WinCustomize Forums Top
I think this may be tied in with that version of SDC you have installed....it's ancient
Reply #11 from WinCustomize Forums Top
Is that why I see two different pictures in 'edit account' and the message boards?
Because, the only place I upload it is in 'edit account'... so you would think it would show up the same everywhere. It's not like I'm uploading in different places?
Reply #12 from WinCustomize Forums Top
It's possible...not probable..but possible that your install of SDC was old enough to not be able to get to the correct server...
Reply #13 from WinCustomize Forums Top
Of course, haveing both things work would have been toooo easy
So, the screeshot picture still will not update.
I tried to do it from SDC and WC site as well but no luck on this problem.
Reply #14 from WinCustomize Forums Top
I think, when it's all said and done, this is a cookie problem, but let me know what it does with the new SDC installed....
Reply #15 from WinCustomize Forums Top
Do you have a cookie blocker running and did you try it in IE?
Reply #16 from WinCustomize Forums Top
Tricia - I just tried mine and it works flawlessly....when you open the WC site on IE does it have the 'Welcome Lady Aarielle' in the upper right corner?
Reply #17 from WinCustomize Forums Top
No, won't do it with the new SDC either or IE.

I have SpywareBlaster, and SpywareGuard but I haven't seen stardock.com or anything with a related name.
On Sygate Firewall I have everything related to Stardock allowed.
Reply #18 from WinCustomize Forums Top
BTW: it is a .JPG file...correct?
Reply #20 from WinCustomize Forums Top
....when you open the WC site on IE does it have the 'Welcome Lady Aarielle' in the upper right corner?


...and?
Reply #21 from WinCustomize Forums Top
Sygate Firewall has (if I remember correctly) a privacy setting...disable it for IE until you upload the file and then re-enable it.
Reply #22 from WinCustomize Forums Top
Yes, it says "welcome Lady Aarielle" at the top right corner.
I also, have tried this after totally disableing or shutting down the firewall.... none of that has helped.
Reply #23 from WinCustomize Forums Top
I just tried uploading the picture after haveing disabled the spyware stuff and the firewall and sitll nothing!!
Reply #24 from WinCustomize Forums Top
Ahhhh...I just popped up your profile and the date on it is 06/29/2004 named 'zzpurpdesktp'....is that the one you're trying to replace?
Reply #25 from WinCustomize Forums Top
That's the one I've been trying to upload since you fixed the SDC update problem.... in other words after disableing the firewall, etc..