Rosco_P

Rosco_P

Joined Member # 3726327
0 Posts 388 Replies 1,530 Reputation
Reply to Can't activate in TPM Support Stardock Forums

If you haven't received an auto-response email after contacting support, try opening a ticket directly: https://esupport.stardock.com/index.php?/Tickets/Submit

8 Replies 11,190 Views
Reply to ObjectDock registration in Stardock Support General Stardock Forums

[quote who="Zubaz" reply="2" id="3207990"]Try again. Looks like there was a glitch in the matrix.[/quote] One of our servers went down because its energy tube was installed backwards, so the air-to-electron ratio was reversed. We had to take it off-line for a while to flush out the quantum nano-tubes. It's up and running properly now, so you should be all set.

5 Replies 4,151 Views
Reply to Trial error in DeskScapes Stardock Forums

We don't have an ETA right now, but we hope for it to be available soon. As I said before, I'll make sure we post here as soon as it's available.

43 Replies 48,205 Views
Reply to Trial error in DeskScapes Stardock Forums

[quote who="hawk786" reply="9" id="3205383"]hi.Zubaz,i am contacting you in connection with the trial version of deskscapes 3.25,when i get the email to be redirected to cnet.com and downloaded deskscapes from them it says it has expired.please let them know as soon as possible to get the latest download for all of us to download deskscapes.please reply to this asap. thanks in advance,[/quote] We're on top of it, and I'll make sure we post here once an updated build is availab

43 Replies 48,205 Views
Reply to Download limit, after subscribing to Wincustomize in Help WinCustomize Forums

If you have trouble with merging your accounts, you can open a ticket directly through our support system here: https://esupport.stardock.com/index.php?/default_import/Tickets/Submit Make sure to include any email addresses involved, and we should be able to help you out.

8 Replies 9,519 Views
Reply to Windows 8 Applications from the store dont show up on the Tiles bar in Tiles Stardock Forums

The way I understand it, Microsoft has taken great pains to keep the regular desktop and the Metro world separate, so they restrict a lot of the interaction that is allowed between the two. Since Tiles is a desktop application, I believe (and I'm open to being wrong here) that it can't access what it needs to in order to handle Metro apps.

2 Replies 4,842 Views
Reply to Why is it taking so long to process my order in Stardock Support General WinCustomize Forums

deathw: After looking at your support ticket and the orders, I'm not sure why you think you need to order again. Both orders went through and were processed. Serial numbers were issued, and are currently associated with the email addresses used, which you can access from here: http://download.stardock.com/ EDIT: Actually, after re-reading your post, I mistook the second paragraph as you asking the questions, rather th

278 Replies 615,131 Views
Reply to Stuttering, Eventual Lockup - TPM2012 in TPM Support Stardock Forums

[quote who="NefariousK" reply="2" id="3199431"]Sorry for wall of text. I didn't see an attachment option or any code to hide it under a button.[/quote] You can always use something like http://pastebin.com/ for large text chunks, and post the link.

7 Replies 10,649 Views
Reply to Why is it taking so long to process my order in Stardock Support General Stardock Forums

CursorFX is not part of Object Desktop, and does need to be purchased separately. Here's a current list of what's included: Deskscapes DesktopX Standard Fences Pro IconDeveloper IconPackager Keyboard Launchpad SkinStudio SoundPackager Theme Manager Tiles TweakVista/7 WindowBlinds WindowFX

278 Replies 615,131 Views
Reply to Multiplicity 2.0 is currently in BETA and you're invited to try it! in WinCustomize News WinCustomize Forums

[quote who="Kailef" reply="62" id="3199977"]Yes, responded to the email I received and attached the ZIP file that the diag tool created to the email in the morning of July 31st. However, my response didn't seem to update the support ticket. The email I received asking for the logs to be sent came from [email protected] which is where my response was sent to. I can re-forward that response to a different email address if you prefer - Just tell me where.[/quote] T

75 Replies 97,635 Views