Rosco_P

Reply to Fences 2.00 Beta update. in Stardock Central Support WinCustomize Forums

So far, it looks like what's happening is a leftover registry entry from the previous version isn't being cleaned for some reason, so SDC looks, and says, "Oh, you're still using v1.10, there's this cool new version you should try!" It means well, but it's certainly not optimal. If you contact support, we should be able to help you clear out the offending entry if you're not comfortable with regedit. Based on the few examples I've seen, the left

Reply to Fences 2.0 Beta Folder View is Black in Fences Stardock Forums

If you switch to a theme other than Classic in Windows, you should be fine.

Reply to Acoustic Bridge - not working in Stardock Software Stardock Forums

[quote who="Zubaz" reply="1" id="3226538"]What happens if you use the IP address of the other PC?[/quote] Specifically, instead of [namePC], use the IP address of that PC and see what happens.

Reply to Activating Sins: Rebellion (or any Stardock game / software on Steam) Through Steam in Sins Rebellion Stardock Forums

Generally within two business days, though it varies based on workload. We're closed on weekends, so we're usually working through that backlog on Monday and Tuesday. Also, make sure not to respond multiple times to a ticket unless you have needed information to relay, as we order off of last reply date, so multiple replies will move your ticket back to the end of the line.

Reply to Icons Move or Jump Out of Fence in Fences Stardock Forums

Is this Fences free, Fences Pro, or the Fences 2 Beta?

Reply to Norton Claims Fences2_beta1_setup.exe is not safe in Fences Stardock Forums

[quote who="Jafo" reply="3" id="3223648"]Yes....what Neil said. This definitely is NOT the first time that Norton's methodology adversely impacts on others.[/quote] Norton isn't the only culprit, either. The new IE has its SmartScreen (I think that's what it's called) that scans downloaded files for ones it recognizes. It's blocked some of our software before for the same reasons.

Reply to SDC Shows nothing at all in Stardock Central Support Stardock Forums

[quote who="Leo in WI" reply="3" id="3223989"]You guys do a really great job of combining accounts. That seems like one of those messes a typical customer support department would really mess up repeatedly and completely.[/quote] Extreme paranoia around screwing up helps. :)

Reply to Fences 2.00 Beta update. in Stardock Central Support WinCustomize Forums

Send an email to [email protected] so we can take a look at what might be going on. Most likely, there's a rogue registry entry that's not playing nice.

Reply to Windows 8 Search Missing Feature in Start8 Stardock Forums

I'll pass this along to the developers.

Reply to Your advice sought: 64-bit WinXP or Win7 in Personal Computing Stardock Forums

[quote who="kona0197" reply="12" id="3220865"]Not true. MS will still support XP until 2014.[/quote] Not the 64-bit version. That was swept under the carpet a while ago. Didn't even get SP3...

Reply to Living with Fences 2 Beta in OS Customization WinCustomize Forums

Make sure you activate all the extra features, otherwise Folder Portals won't be available:

Reply to Functionality Request-Options similar to Windows 7's start menu in Start8 Stardock Forums

These are all things we're looking into now. Feasible? Who knows, but we'll at least take a stab at it. :)

Reply to Feature Requests: Small icons, modifier for WinKey in Start8 Stardock Forums

Two features worth looking into. [e digicons]:thumbsup:[/e]

Reply to Charm context menu, and some other stuff in Start8 Stardock Forums

That context menu is still there, and if you right click in the very bottom left corner, it will still show, as well as still being able to be displayed by pressing Win+X. Not sure how possible Metro apps on the taskbar is, as Microsoft has gone to great lengths to keep Metro at least somewhat sandboxed. Certainly worth looking into, though.

Reply to Keyboard shortcuts for search box; right click for system properties and computer management in Start8 Stardock Forums

Not bad ideas, to be sure. I'll add them as suggestions to our system.

Reply to Multiplicity 2.0 is currently in BETA and you're invited to try it! in WinCustomize News WinCustomize Forums

If I remember correctly, we recently tracked down and fixed some VM related bugs, which should be in the pipe for the next update. They were clipboard related, so chances are they'll address this as well. Not sure on the ETA for that update, but should be soon.

Reply to v0.90: Translucency in classic-style menu, feature or bug? in Start8 Stardock Forums

The lack of the blur effect is probably the biggest difference between the visual look of Start8 and the Vista/7 start menus, so that's probably what you're sensing.

Reply to Start8 brings the Start menu and button back to Windows 8 in Personal Computing Stardock Forums

" The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man." -George Bernard Shaw

Reply to metro pop-up in Start8 Stardock Forums

There is a whole host of options available by right clicking on the Start8 button. Take a look, and play around with them, and see what fits your use case best.

Reply to Objectdock plus activation in ObjectDock Stardock Forums

[quote who="Wizard1956" reply="1" id="3211900"]Install with Admin privileges. That will take care of it.[/quote] Installing as admin won't help, because it's not the installer that does the activation routine, it's the program itself. Running the program as admin should work.

Reply to problem to open wb in WindowBlinds Stardock Forums

[quote who="donnamolinaro" reply="3" id="3216932"]I ask support guys for help without result too.[/quote] Did you get any response at all? What is your ticket #?

Reply to Start8 + Windows 7 look appeareance in Start8 Stardock Forums

[quote who="thomas_lee" reply="5" id="3217094"]It would be nice to have separate 'Vista' and 'Win7' skins. In Win7, the Start button said "start',while in Vista it's the orb in Start8. I'd kind of like the option.[/quote] If you right click on the button, there is a "Pick a different Start Button image..." option that lets you choose from a variety of different button styles.

Reply to Start8 v0.90 Beta Released in WinCustomize News WinCustomize Forums

[quote who="RedneckDude" reply="3" id="3216668"]You know, yall are gonna fool around and make me start liking Win8.[/quote] We're doing it specifically to annoy you. The fact that it's good business is just a happy side effect. [e digicons]:P[/e]

Reply to Start8 v0.90 Beta Released in WinCustomize News WinCustomize Forums

It should work if installed over the old version, though I believe it will require a reboot.