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Hello,
Sorry to hear you are having issues. Please try uninstall your current version, reboot (important), reinstall the latest version, V4.0.5.21, should be available in your product account page. Reboot again. Retest and report back.

Thanks
Basj,
Stardock Community Assistant.

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May I know what is your monitor resolutions and scaling applied? (100%,125%,150% etc)

Thank you,

Basj,
Stardock Community Assistant

I tried 2 screens, all have this problem. one is 3440*1440     125%,another is 2560 *1600     150%

Let's try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

I tried and it doesn't work. the same problem after i use the above method to purge and install

Great, next, try the cleanboot to see if something is conflicting with Fences : https://forums.stardock.com/486084/fences-support-faq#cleanboot

Thank you,

Basj,
Stardock Community Assistant

Under clean boot ,it still have problem.

Have you try updating your display driver to the latest version? Also try disable/enable the "Translucent Fence Backgrounds". Refer screenshot below. Does that help?

Thank you,

Basj,
Stardock Community Assistant

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Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

I am sorry, but, I can not reproduce your issue on my system. I believe, this is not so common to other user since I don't remember seeing similar issue reported by others before. Below is my screenshot when I use the "Access Fences instalntly with hotkeys"

BTW, can elaborate on what do you mean by "Two Desktop" mentioned on your initial post? You mean two Fences Desktop pages? or, something else?

Thank you,

Basj,
Stardock Community Assistant

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Hello,
I have reforward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

BTW, there is another one step you can try : Sandbox : https://forums.stardock.com/486084/fences-support-faq#sandbox

Basj,
Stardock Community Assistant

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Hi UMOAQ,

I am able to reproduce the issue, I have logged the bug with the developers.

Internal Reference:

FEN146

Thank you for reporting

Paul Scroggins
Associate Technical Support Analyst