Reply #1 Top

Hello,
Sorry to hear you are having issues. Please use this guide to get to your product and license key : https://forums.stardock.com/484254/getting-your-products-and-keys. Do let us know if you still need our assistance.

Thank you.
Basj,
Stardock Community Assistant.

Reply #3 Top

Please raise a support ticket using the link below, use the product not receive option. Include all information details on your purchase there and Support will help you from there. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket since that will only confuse the system. Send once and wait. Ticket will be answer on first come first serve bases.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks

Basj,

Stardock Community Assistant.