Reply #3 Top

Make sure you enter the correct email address. Lots of time it will be link to your email address that link to your paypal account, if you bought it using paypal. And lots of other time, typos was made when you enter your email address while paying. If all fail please raise a Support ticket using the link below. Include all your purchase details in there and Support will help you from there.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thank you,

Basj,
Stardock Community Assistant