problem: code 5

January 9, 2022 12:11 PM from

Hello, my name is Vincenzo Pugliese and I am writing to you from Italy. I recently purchased your Object Desktop software. After using it for some time, I found myself needing to uninstall it and do a new installation. After doing it, however, I have not been able to use it anymore, because every time I try to update the individual applications to be able to install them, I get the message: problem: code 5. I tried to change the security options and I also entered the Object desktop in the list of authorized apps in the antivirus, AVG Internet security, but nothing has changed. My desktop is equipped with an Intel I5 processor with 16 Gb of ram and windows 10 Pro. Can you help me solve the problem? Thank you.

Best regards.

Vincenzo Pugliese

stardock software

2,096 views 3 replies

Reply #1 January 9, 2022 12:39 PM from

Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Was your error code 205 not 5 ?

If so check this link https://forums.stardock.com/486311/accounts-and-activation-support-faq#activationerror

report back here please .

AzDude
Stardock Community Assistant

Reply #2 January 9, 2022 3:13 PM from

Stardock Forums Top

No, the error is code 5. I am attaching a copy of the screenshot.

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Reply #3 January 9, 2022 3:28 PM from

Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

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