Return

I purchased the single-user license for both Start11 and Fences. I would like to return those and purchase the five user licenses for both. 

3,787 views 7 replies
Reply #2 Top

I have emailed and submitted tickets with zero responses. 

Reply #3 Top

Quoting EddieJ300, reply 2

I have emailed and submitted tickets with zero responses. 


End of EddieJ300's quote

Tickets are viewed in the order received , only do 1 ticket and wait for response .

Reply #5 Top

Quoting EddieJ300, reply 4

How long does it take for a reply? 


End of EddieJ300's quote

We are in the weekend now so replies will continue on Monday in the order received .

Reply #6 Top

Support finally got back to me. they said unfortunately they don't refund so that you can purchase a different license pack size. 

#NotHappy

Reply #7 Top

I guess it's my fault for not being aware that there was an option for the licenses to come in a 5 pack.