Bug in Start10 software

Windows 10 64 bits build 20H2 completely locked

September 9, 2021 11:35 AM from

I have installed Start10 for a 30 days trial on a Windows 10 64 bits build 20H2. As long as I had not rebooted the computer it was working fine. But as soon as I reboot the computer I never get again the Desktop and instead I got a completely white screen, without any shortcut neither taskbar. The only thing that was "working" was the mouse: the cursor was visible and moving when moving the mouse.

The only mean to quit this deadlock condition has been to press Alt-Ctrl-Del, then ask for the Task Manager and then kill all the instances of Start10 (if I remember well three of them).

The Start10 setup I used was freshly downloaded from Stadock.

Hoping this will give enough informations about this bug.

Regards

1,229 views 1 replies

Reply #1 September 9, 2021 12:08 PM from

Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Please see:

https://forums.stardock.com/506834/page/1/#3817744

Sean Drohan
Stardock Support Manager

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