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Stardock Forums
I was using the 30-day trial version of Start 10 and it expired. I purchased the license this morning and right after that, my screen went black. If I reboot, the screen goes black after logging in. Nothing shows on the screen, except the mouse. I can access Taskmanager if I press <ctrl><alt><del>. nothing else works.
Hello,
Would you do this PURGE: https://forums.stardock.com/486022/start10-support-faq#reinstalling
Reboot and ReInstall the latest version from your account here https://store.stardock.com/myaccount/products/
Reboot , test and report back here if that works for you please.
AzDude
Stardock Community Assistant
It's only a black screen. I don't have access to run anything - except taskmanager.
From the taskmanager that opens, what happens if you run explorer.exe from the run box?
nothing happened when I ran explorer. I was able to open chrome.exe though and I was able to run the purge.
The computer seems to be running ok now. Thanks for the quick response.
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