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Won't Recognize Password

Won't Recognize Password

Just bought software and trying to connect two pcs. It keeps telling me that the password is incorrect even when it has been copied.

13,712 views 31 replies
Reply #26 Top

Quoting changedwards1540, reply 25

Copied the specifications shown. The mouse is still large.
End of changedwards1540's quote

One issue at a time if we could...

Did any scale fix your mouse location issue (not size)?

Reply #28 Top

Quoting changedwards1540, reply 27

It did not fix the location issue.
End of changedwards1540's quote

I am running out of options for you...

If you clean boot the Secondary, under a new Windows admin account, does it work then:

https://forums.stardock.com/486104/multiplicity-support-faq#cleanboot

Sean Drohan
Stardock Support Manager

Reply #30 Top

Quoting changedwards1540, reply 29

Tried it is still not working for me. I have tried every combination of sizes and the syntonization is still off.
End of changedwards1540's quote

Does the remote PC always have a monitor plugged in? If not, does this happen when one is?  If it does, does it happen with it unplugged?

Sean Drohan
Stardock Support Manager