Start10 not installing correctly

Config tool not running

I purchased a copy of Start10 for my surface go 2 tablet, which is running the full version of windows 10 home version 1909. I have downloaded the software multiple times and each time it appears to work up to the reboot. After the reboot the config tool is not run so I am left with the windows menu system.

I checked the event log and found the following warnings.

- System

 

   
+ Provider
      [ Name] MsiInstaller
   
- EventID 1004
      [ Qualifiers] 0
   
  Level 3
   
  Task 0
   
  Keywords 0x80000000000000
   
- TimeCreated
      [ SystemTime] 2020-08-29T18:08:11.481960200Z
   
  EventRecordID 1262
   
  Channel Application
   
  Computer Surface-Go-2
   
- Security
      [ UserID] S-1-5-21-1723401175-595862601-2894366250-1001

 

- EventData

 

      {90160000-008C-0000-1000-0000000FF1CE}
      VSCommonPIAHidden
      {898F6827-2DFE-4F57-82F7-D8EE65082EC3}
       
      (NULL)
      (NULL)
       

Any idea what is causing this?

       
1,870 views 1 replies
Reply #1 Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant