offline activation .req vs .resp

from Stardock Forums

I just purchased Fences 3.0 and the other software that's bundled for Win10.  My network proxy prevents me from activating automatically.  I select offline activation, and the software stores a Fences. req file to my drive.  The offline activation "Select Activation Response" wants to upload a ".resp" file, not a ".req" file.  How should I activate my products? 

11,249 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

and the software stores a Fences. req file to my drive.  The offline activation "Select Activation Response" wants to upload a ".resp" file, not a ".req" file.
End of quote

That does not make any sense to me... You do not have a resp file until after you upload the req file.  Where here exactly are you seeing an issue:

https://forums.stardock.com/486311/accounts-and-activation-support-faq#activateproduct

----------------
Sean Drohan
Stardock Customer Service Manager

SoundPackager - Customize the Windows sound scheme
Reply #3 from Stardock Forums Top

I was being stupid.  I didn't click the correct activation dialog box in the activation web page screen.

I got it registered!

Reply #4 from Stardock Forums Top

Quoting kellyhornsby, reply 3

I got it registered!
End of kellyhornsby's quote

Good to hear - enjoy.

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #5 from Stardock Forums Top

Good morning. The company I work for has not approved Fences 3.0. I currently have Fences 2.0 installed and need a license for it. I purchased a license without realizing that it was for 3.0. I can't do the offline activation. Is there anything that can be done? Thanks.  

Reply #6 from Stardock Forums Top

Quoting cortes504, reply 5

Good morning. The company I work for has not approved Fences 3.0. I currently have Fences 2.0 installed and need a license for it. I purchased a license without realizing that it was for 3.0. I can't do the offline activation. Is there anything that can be done? Thanks.  
End of cortes504's quote

Please raise a support ticket using the link below and raise you concern there. And Support will help you from there.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thank you,

Basj,
Stardock Community Assistant