Need a couple volunteers

What are we volunteering for?

Basically you input your email address of your account you used to purchase software. A validation email is sent, you click on a link, and the system attempts to cross reference the two accounts together and give your WinCustomize account the appropriate access based on what you have purchased.

OK, I have one account with Stardock, step by step, whats first?

I have both sites open, where am I inputting my email at Stardock?

ok, I can do that. Nothin's gone wrong so far today - well, not since supper anyway. FX2 hasn't screwed anything up so I'm invincible (I hope).

I'm sorry, I have to go to bed, I hope I can pick this up again tomarrow night. Goodnight

Hello, Chef Garry

Where are we putting the email address, here or at Stardock?

Hi T-man.

Logged in with both accounts. The one I bought OD with and the other I bought the Skin Browser with. Did not notice any difference between the two accounts. Both have only basic functions.

Let me know if I can help with anything.

https://www.wincustomize.com/index.asp?cmd=CrossRef

Ok. Here's what I need you to test. Click on the link above and enter in your email address in which you have purchased stardock products. Upon Completing the process your User Level should be either one of the following:

2: if you have not purchased any products
3: if you have purchased any stardock product
4: if you have purchase a WinCustomize Subscription

Tried the first one. When I clicked on the link it sent me to wincustomize and got a message there saying URL no longer valid.

Waiting for the other to come thru.

Second account's email came thru and the link just took me to Wincustomize.com.

Have noticed that the website can tell the difference between the accounts. The one that has subscribed and the one that hasn't.

Ok. Got back the email for the account that is subscribed and it gave me a level 3.

The account that has purchased the OD but has no subscription got a level 2. A quick question does this effect the cookie?

T-man, gonna call it a night. Gotta work later today.

Hope you get it working to your satisfaction.
Cheers

Hyphen

Can I be a cheerleader?

I am now a level 3 customer

Anyone else? I need more feedback.

Tried the link a couple of times today and it has not sent any e-mails.

Sorry, rephrase -I have not received any e-mails.

Still haven't recieved the confirmation email after two hours. I don't get the wincustomize newsletter that I am supposed to either. I recently had my subscription renewed to OD and the confirmation letter came through to the same address. Does WinCust and Stardock use the same email server? Perhaps the one WinCustomize uses doesn't like Yahoo.

Yes, WinCustomize and Stardock use the same mail server. Perhaps Yahoo is blocking our emails.

Hyphen,

If at anytime you were not logged onto WinCustomize that could have caused some problems. I put it some checks to make sure you are logged on so if that was it please try again.

Also, in on the 'Edit Account' page. I added a new link "View User Profile". Viewing your profile will show you your current user level.

Finally got the email. Probably Yahoo being slow again.