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Game crashes consistently within 30 seconds of starting.

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Game crashes consistently within 30 seconds of starting.

from GalCiv2 Forums
Hi,
I'm new to the community but I have a serious issue that I need help resolving. I just purchased GalCiv2 Gold Edition today but, alas, I cannot play because the game crashes to my desktop with Windows telling me that it simply "stopped working". I will post my debug.err file for your review. I have read the other threads that I could find about game crashes and none of the solutions offered therein fixed the problem. Please help!

(Just FYI, I am running 2 Nvidia GeForce 8600 GT's in SLI...didn't see that in the debug)

Here's my debug.err:

Debug Message: Version v1.80e Dark Avatar last updated on: Thu Nov 8 10:48:23 2007
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/6/2007, 02:53:02
DirectX Version: DirectX 10
Machine Name: COY-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.070828-1515)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6400+ (2 CPUs), ~3.2GHz
Physical Memory: 2046MB RAM
Page File: 1240MB used, 3070MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 8600 GT
Manufacturer: NVIDIA
Chip Type: GeForce 8600 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0402&SUBSYS_22861682&REV_A1
Display Memory: 512 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dum,nvd3dumx.dll,nvwgf2um,nvwgf2umx.dll
Driver Version: 7.15.0011.6375
Driver Date: 10/4/2007 17:14:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Speakers (SoundMAX Integrated Digital HD Audio)
Default Sound Playback
Default Voice Playback
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6&REV_1003
Manufacturer ID: 1
Product ID: 100
Driver Name: ADIHdAud.sys
Provider: AnalogDevices
Driver Version: 6.10.0002.6100
Driver Date: 11/8/2007 15:46:04
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: SPDIF Interface (SoundMAX Integrated Digital HD Audio)
Default Sound Playback
Default Voice Playback
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6&REV_1003
Manufacturer ID: 1
Product ID: 100
Driver Name: ADIHdAud.sys
Provider: AnalogDevices
Driver Version: 6.10.0002.6100
Driver Date: 11/8/2007 15:46:04
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Attempting to create D3DDevice at resolution 1280 x 1024, Windowed: 0, Multisample: 0
Debug Message: Game Resolution: 1280 x 1024
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 8600 GT
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 17d7840
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask C:\Users\Administrator\Documents\My Games\GC2DarkAvatar\Gfx\Movies\*.bik
Debug Message: No files found matching mask C:\Users\Administrator\Documents\My Games\GC2DarkAvatar\sfx\*.wav
Debug Message: No files found matching mask C:\Users\Administrator\Documents\My Games\GC2DarkAvatar\Music\*.mp3
Debug Message: No files found matching mask C:\Users\Administrator\Documents\My Games\GC2DarkAvatar\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Users\Administrator\Documents\My Games\GC2DarkAvatar\ships\*.xml
Debug Message: No files found matching mask C:\Users\Administrator\Documents\My Games\GC2DarkAvatar\shiptemplates\*.xml
Debug Message: No files found matching mask C:\Users\Administrator\Documents\My Games\GC2DarkAvatar\ShipStyles\*.xml
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Users\Administrator\Documents\My Games\GC2DarkAvatar\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: GalaxyWnd: Cannot find OBJID Scenaro_MoreDetails_FText
Debug Message: GalaxyWnd: Cannot find OBJID Scenaro_Details_FormattedText
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask ./Data/English/Scenarios/*.GC2Scenario
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message: CustomPersonalityWnd: Cannot find OBJID Personality_Special_Title
Debug Message: CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Spinner_Back
Debug Message: CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Title
Debug Error: CustomShipStyleWnd: Unknown edit field ShipList_List_Entry type: CustomListEntry
Debug Error: CustomShipStyleWnd: Unknown edit field ShipList_Avalible_List_Entry type: CustomListEntry
Debug Message: WARNING: GetShipStylePrefix called for civ and civ has no ship style
Debug Message: LoadHardpointsFromPrefsFile failed to load ship config file: ./Data/ShipCfg/\(null)_ColonyShip.shipcfg
Debug Message: Creating Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Star Frequency: 3 Max Num Stars: 36
Debug Message: Planet Frequency: 3 Max Num Planets: 115
Debug Message: Galaxy Size Set: 4 x 4
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Star Density: Tight Clusters.
Debug Message: Number of Unplaced Stars: 2.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Total planets placed: 65
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 135
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Distributing bonuses on planets...
Debug Message: Creating Random Map... Asteroid Fields
Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Torian Confederation: Intellence -> 20
Debug Message: Altarian Resistance: Intellence -> 30
Debug Message: Krynn Consulate: Intellence -> 20
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Creating ships...
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 2
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: D3DERR_DEVICELOST
Debug Message: Device lost
Debug Message: Attempting to reset device.
13,018 views 31 replies
Reply #26 from GalCiv2 Forums Top
OK, I replicated the crash, in the first chapter, and here's the error log, from that session. If it looks OK
End of quote


Shutting it down with taskman isn't a crash--the game responded to the quit command and exited normally, as the last few lines show.


There are at least three different things going on in this thread, which need to be understood; they're not all the same.

1) GeForce 8x00 users experiencing buffer-flip crashes or freezes at a blank screen in the latest drivers. This specific issue seems isolated to the 8400-8600 cards only, and is (to our knowledge) the fault of a internal driver issue. If that's the case, there's not much that can be done aside from waiting for nVidia to fix it.

2) A user of a brand new GeForce 7x00 reporting mysterious full-system crashes/locks with corrupted graphics. Likely hardware fault.

3) PTTG, reporting problems with a GeForce 8600, but only posting debugs from an intel integrated system. Please make sure you're correct about your system's hardware and that you're getting the debug from the right one.




Reply #27 from GalCiv2 Forums Top


1) GeForce 8x00 users experiencing buffer-flip crashes or freezes at a blank screen in the latest drivers. This specific issue seems isolated to the 8400-8600 cards only, and is (to our knowledge) the fault of a internal driver issue. If that's the case, there's not much that can be done aside from waiting for nVidia to fix it
End of quote


Thanks for the info (got a 8600m) - hope they it gets fixed cause I am dying to play this game again.

any ideas of workarounds??
TouchTasks - Access tasks with ease on Windows touchscreens.
Reply #28 from GalCiv2 Forums Top
any ideas of workarounds??
End of quote


Some users have reported that disabling some of the graphic features in the options has helped, but it's been hit-and-miss.
Reply #30 from GalCiv2 Forums Top
PTTG,

WELL, Moosetek13, I'm surprised that 12 other people wanted "moosetek", but you'd be Moosetek1 in my books if you could fix this problem for me.
End of quote

Actually, 13 is my 'lucky' number.

And that debug is not from a crashed session, since - Debug Message: Main Shell terminating normally ???
That does not happen unless you close the game in a normal fashion.

You say...
"I also have a GT8600 equivalent chipset"
Yet the debug reports your video chipset as:
Card Name: Mobile Intel(R) 965 Express Chipset Family
What's up with that?
No way is the 965 chipset video on par with an Nvidia 8600GT.
Simply - no way.
Do some research and check it for yourself. What are the specs of the 8600GT compared to the specs of the 965?

And, in fact, every debug you have submitted has been from a game that has terminated normally.
What's up with THAT!???


If you want help with a crashing issue, at least give accurate information.
!!!

One thing I will mention is:

Laptops sometimes overheat more when on AC power than when on battery power, because the CPU is throttled down when on battery.
I have seen this first hand.
When on AC, it overheats much faster than when on battery - because on battery the CPU is running at a slower pace (and hence, generates less heat).





Reply #31 from GalCiv2 Forums Top
kickingbottom, I disabled ALL of the troubleshooting options in the menu and it fixed my crash. I can play through complete games now. Bear in mind, the visual experience leaves much to be desired, but I still enjoy playing ;) I'll have to try that AMD X2 64 optimizer update and see how it works.