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WB help

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WB help

from WinCustomize Forums
Please help! I jsut bought OD today, and WB isn't working correctly. I uninstalled all my freeware (including Alien GUIse) just to make sure nothing was interferring. I even turned off Windows Live OneCre to make sure the file came through with no problem. I dl'd from Stardock Central, and rebooted my computer after the install. I've tried 3 times now and get the same result. When I try to change the skins, XP reverts to Windows Classics (ugly!) and WB freezes. Here's my System info:

WindowBlinds version : WindowBlinds 6.01 (build 40 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(SyncMaster 731B/731BF/731BA/730BA(Analog)) 1 is attached to NVIDIA GeForce 8500 GT

Wblind.dll 2007/11/06 19:17:20
Wbsrv.dll 2007/11/02 14:33:04
Wbconfig.exe 2007/11/02 14:30:08
Wbload.exe 2007/09/27 17:47:44
Wbhelp.dll 2007/08/27 11:54:07
Wbui.dll 2007/11/06 10:13:05
Tray.dll 2007/09/12 17:58:21
Screen.exe 2007/11/02 14:33:51

Any help wold be greatly appreciated, and thanks!
26,413 views 39 replies
Reply #26 from WinCustomize Forums Top
now I can't activate it because it said I've tried to activate it too many times.
End of quote


that will have to be reset by Stardock


may take a while if you put in a ticket

can also try a Stardock Support post - make sure something like = Max Activations Reached - help

is in the title

Reply #27 from WinCustomize Forums Top
Bichur, as far as I can tell, the only WB process running at this moment is WBINST~1.EXE. WB is probably trying to figure out why I've installed and deleted it about 100000000000000000000 times today.  

Galactic Civilizations III
Reply #28 from WinCustomize Forums Top
might want to try IRC but with the holiday you may have to wait
Reply #29 from WinCustomize Forums Top
you should contact stardock support by sending a mail to [email protected] and referring with a link to this post (Really)
Give them all the informations you can and what you've made exactly
Reply #30 from WinCustomize Forums Top
I'm having this exact same trouble and opened a ticket last week. I have no solution as yet, even with many replies from Stardock, wanting my sys info. They said click the copy text button. I don't HAVE a copy text button on that screen. And it won't let me hightlight it to copy/paste, either!
An interesting note on my situation is, I had WB5 as a stand alone before I decided to "upgrade" to Object Desktop. I installed WB5 again and it works!
BTW, I have Vista...........
Reply #31 from WinCustomize Forums Top
I've even gone through old forums and tried the solutions posted in those. I can't get WB to work at all. I even uninstalled the entire OD suite, cleared the SDC cache, deleted SDC, wiped it from my registry, and reinstalled SDC. When I dl'd WB, I get the same result, except now I can't activate it because I've reached my Max Activation Limit. I refuse to give up because I paid for the whole suite of programs. I've email SD support and hope they can help me.

About the only thing I haven't tried is reformatting my HDD, but with 2 of them, I'd be forever. But I may try that anyway.
Reply #32 from WinCustomize Forums Top
as far as i Know the Sd servers keep track of your activation count, until they reset it.. you will not be able to get it working.. reformating the HDD will do nothing..contact SD and let them reset the activation count..
Reply #33 from WinCustomize Forums Top
About the only thing I haven't tried is reformatting my HDD
End of quote

That is not necessary. Just contact [email protected] for them to reset your download count.  It is not on your computer so reformatting would be a waste of time.
Reply #34 from WinCustomize Forums Top
But something on my computer is keeping WB from running properly. I can't find any other instances of WB, so I don't know what the issue is. I'm wondering if something got left behing when I uninstalled the free version. when I did a search after uninstall, i was still coming up with 2 instances of screen.exe. Something is putting it there, but I can't figure out where it is......  
Reply #35 from WinCustomize Forums Top
That is why it is best to email [email protected] requesting they reset your download count and mention your issues with classic appearance. They will work with you to resolve this. Even though it's the long weekend someone from support will most likely be checking the emails.
Reply #37 from WinCustomize Forums Top
I saw Neil was on earlier....

Come on, Monday!!!