Mmm. That better?
Can..you feel the speed tonight?
Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
Can..you feel the speed tonight?
| and Im sure all your homies will just love to jump on me and tell me what a (insert cutdown here) I am.. |
Words from a 'homie'....
The situation is truly a temporary one that everyone has their noses out of joint over.
I can't even remember the first time I purchased [Windowblinds] from Stardock.....must have been sometime last century/millennium. It was a long time ago. Now recently there has been a relative 'slowing' in the GUI development works and a few days' site downtime/slowness.
And why?
To ensure that this same GUI development work can afford to continue, along with its related Community Site.
Somehow this is perceived as the galloping of the Four Horses of the Apocalypse, or some such dire disaster is afoot.
Hardly that, now is it?
It's actually for OUR betterment, and those sufficiently NOT myopic will see that....[and the 'OUR' refers to US as in 'we, here'].
It really gets tired quite quickly - all this 'I paid for it so I demand it NOW' prattle. We paid for 'it' as an annual subscription, and at last count that's 365 days plus change. Now, with shiny new servers and the GalCivII finally released what say we make use of this new-found speed, etc to further our Community, not complain about what 'was'...
| As an IT administrator for a company with over 10,000 users I think the slowness we see here is not acceptable |
I think that's where the comparison falls down in a neat little heap. Wincustomize.com has in excess of 2.4 Million registered Users. 10,000 is peanuts...
BTW....'freerider' [your term] would equate with what the [your] current status is. 2 years of subscriptions is commendable...but they were SUBSCRIPTIONS. They had a start and end date. Ongoing support of Wincustomize.com cannot be simply switched off one day and still be considered 'ongoing'.
I plan to continue to support Wincustomize.com, not just with my 'time' but also with monetary input - products/subscriptions, etc, because I plan to want to benefit from the site and it's ongoing presence, not get all wobbly and in a panic of disdain and malcontent when the ride gets bumpy for a while.
Think back to the site's inception....had we had the servers we now do you'd likely have got your downloads even BEFORE you clicked the button....but now there's so many more people/popularity....but unfortunately too many are still looking for a free ride.
Subscriptions are like a seasonal bus ticket. They enable you to go anywhere you wish....during that season....but they don't guarantee there won't be a bingle on the road ahead and an ensuing traffic jam...or the bus may be cancelled and you need to wait for a later one.
You can say..."bugger this... why buy a ticket when the bus doesn't always get me there? I can always just walk". And yes, you can always just walk....but with no ticket you likely will have to. Once the ticket's expired you'll be walking anyway....
It's always interesting how responses to comments target excerpts from a person's post, rather than its message. It's not just semantics so I guess it's a human trait to want to be seen scoring points of some sort....
Frogboy posted this thread to evince responses regarding the site's restored speed.
What he gets instead is people vowing NOT to support the site because the issues of slowness, etc was due to an outside source and not something directly from the site's use itself.
Comments, opinions?....
Why not 'this damn thing is still bloody slow...pull your finger out and fix it'?
That'ds better than what amounts to "I will penalize this site for its [lack of] speed by withdrawing my contributions towards making it faster". That is hardly sensible as it only exacerbates the issue, and to the detriment of those still contributing.
Drop125 ....reread my post. there's a comment about "2 years subscriptions being commendable". That is an acknowledgement of your support, and again, 'freeloader' was your word, not mine....
Cybermessiah ...please, point to where an Admin is engaged in personal attack and/or flame. Clearly there is more than one interpretation of what constitutes those...
I think several people are still missing the point that it was/is the popularity/success of GalCivII that has enabled the purchase and installation of these new servers FOR Wincustomize.com's benefit.
If that means we all 'appear' to be sidelined here in deference to the Gamers on GalCiv then so be it. It's worth it.
If, however, the site is still slow, when the expectation is that it 'should not now be' then say so.
Complain to your hearts' content. But don't withdraw support to cut off your nose to spite your face. You'll be on a hiding to nothing. [and more cliches]....
Currently the site will still be experiencing the odd issue as coding is revised, etc. Nothing remains truly static for long.
But it's all good....
| Why not 'this damn thing is still bloody slow...pull your finger out and fix it' |
| This I agree with totally. And in fact this is something we've started working on. In the future, if something like this occurs, there will be a button that lets us switch the site to subscriber only so bring down traffic. |
I've tried several times to post here but all I get is timeout errors
I'll try again...
The new servers should be for subscribers only. A few days ago I renewed my OD subscription, and, because my e-mail had to change I was logged out of the site. The site was fairly nifty... until I logged in, then the lack of response and server errors returned. This needs sorting. Subscribers are the ones who support this site and should not have to suffer.
There will always be a small dedicated few who will support the site whatever. That few will not grow to many with the site as it is. If WinCustomize wants to expand its subscriber base then it needs to deliver QOS to those people. It's the only way to grow.

| What I think all of us would appreciate is an ETA of when WC will be back to normal. I don't mean when all the behind the scenes programming or whatnot is done, but when we'll stop getting Server Errors and timeouts on a regular basis. I'm not asking for a specific date, but at least a general timeframe. A couple more days? A week? Month? |
| I think people would prefer results at this point |
| Is it just me or is it getting slower??? I click on a link and can run down to the circle K and get a soda befor it opens the link. |
... WHOA! hmm, it put all these at the end of the text and I just found them...maybe I just fatfingered the keyboard or maybe it's this Logitec cordless setup.
)
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