Hi Sean: So, I think I see what you meant by "it needs to traverse the "main" monitor to start. I seem to have resolved the issue by "placing" my laptop underneath my middle (main) monitor using the "advanced resolution aware grid mode": While this does work (and I can deal with it like this for a while), it does seem to be a regression in functional
[quote who="sdRohan" reply="4" id="3984080"] For Seamless connections (not Seamless Display), this is always where you are going to want to start: https://support.stardock.com/space/SHC/1287946260/Multiplicity+Connection+issues+101 Sean Drohan Stardock Product Lifecycle Manager [/quote] Hi Sean: That link seems to offer solution
Hi There: Any update on this? Thanks!
Hi There: I've been running into a persistent issue with Multiplicity for a while now. I've tried re-installing, deleting all settings, etc, but the same issue keeps coming up. I have a laptop that is set up to be the secondary screen, to the left of my primary which has 3 monitors (so laptop would be the "fourth" monitor). When I go to move my mouse to the laptop, it stops at the edge of the right-hand of the laptop's screen and just flickers a bit. I am unable
I'd like to add my name to the list of people hoping to see Multiplicity be compatible with Linux (even if just for the Secondary computer).
[quote who="Neil Banfield" reply="71" id="3972923"] Regarding number 1, as mentioned before some third party process on your computer is actively deleting the registration information. This is not a bug or flaw in the Stardock activation system. [/quote] Okay, so firstly, you're making an assumption. It may be an educated assumption, and this may be the two-hundred-and-eleven-thousandth time you've seen these symptoms and the cause has almost always been a third-party proces
[quote who="sdRohan" reply="69" id="3972899"] That said, reactivation is no more complicated than the initial one, and ours is pretty standard. What you seem to be saying is that when something other than us breaks it, find a smoother way to fix it. I am simply saying is we don't have enough information to do this with the confidence that we would not be creating more problems than if we just asked the client again what their true desire is. [/quote] This is degenerating a
[quote who="Neil Banfield" reply="67" id="3972866"] The issue here is almost certainly a tool which is actively deleting the activation files from your hard drive. Tools which clean up 'unused' files, or remove user history on reboot are typically the cause here as they often have no idea what they are doing with files and delete things in error. The same is true of registry 'cleaning' products. [/quote] I'm not disputing the idea that it could be our anti-m
[quote who="sdRohan" reply="65" id="3972825"] I understand the requests, I do, but you are asking us to make decisions for users when there is no way to know their intent. For the 1st one, they could have multiple licenses on a single account (we have countless corp accounts like that) - which one would we pick? That's rehtorical, its unknowable, but it's meant to illustrate a point. [/quote] While I can understand the issues you describe in your examples with volume licens
[quote who="sdRohan" reply="63" id="3972806"] That is almost always an over-aggresive Malware app so check its logs. [/quote] This is a work computer and my organization uses WatchGuard EDPR which is a pretty extensive malware product, so I wouldn't be surprised if it could be causing issues with Stardock software. I only have access to the basic malware scanning log for on my machine, though, so can't really tell definitively if it is the cause. There are no entries in the
If you are activating with email \ password (account), don't... Use email \ product key, the MP one from your account I will try that out to see if that works, however, the other problem I'm running into (that I have to periodically keep re-activating my licenses) makes this a pretty annoying solution. I know my Stardock password off by heart, I don't know my license keys, so doing it the way you suggest means I'll have to keep logging into the site to get
I am licensed for both Object Desktop (subscription) and have a separate license for Multiplicity v4 Pro, however Multiplicity is showing the Pro features as disabled: I suspect that one (or both) of the following are the cause of this: 1) I have an Object Desktop subscription, which entitles me to a basic Multiplicity license. 2) I originally purchased Mul
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