Wills_CS

Reply to start10 update blocked by malwarebytes in Start Menu Products Stardock Forums

YOU ROCK sdRoHan Yes to your answer -- several customers of mine are asking what to do. Not sure they know where the power on button is at times -- if you get my drift of the urgency here. [e digicons]:X[/e] . Thanks again.

Reply to start10 update blocked by malwarebytes in Start Menu Products Stardock Forums

Thanks john6541 -- thanks for the reply although I was familiar with the process. Correct, did not need to exclude the program as well. And yes that's what I had to do for a couple customers initially when 1.91 was release -- until I realized it is a common issue all around. I'm hoping to not get flooded with answers to my customers. Be safe

Reply to start10 update blocked by malwarebytes in Start Menu Products Stardock Forums

Hello I am familiar with the term 'false positive" having worked with TSA's vetting operations in a past history. This is an OK answer for just me, not the majority of my customers I'm sure will be calling me. :( Is there a collaboration between Stardock and Malwarebytes to resolve this? I insist on my customers subscribing to Malwarebytes. They all are using Start10 I installed on their computers as well. I guarantee the

Malwarebytes blocking download/upgrade of Start10 (v1.91) in Stardock Software Stardock Forums

I have a lot of customers I'm trying to upgrade their Start10 install to the latest v1.91 -- Malwarebytes is blocking "cdn.stardock.us" on the download page. I don't like adding "exclusions" to Malwarebytes but had to in order to get the file. PLEASE ADVISE/FIX ASAP/ Will Will's Computer Support, LLC