kin3tix

kin3tix

Joined Last seen Member # 6200932
1 Posts 13 Replies 11,690 Reputation

Hello Viaron, Could you please try running the game in windowed mode to see if that helps with your UI rendering? To do that, please go the Window menu, then click the "Full Screen" option from the top menu bar.

3 Replies 6,468 Views

Hey jpjandrade, Please take a look at the Knowledge Base Article below for some general troubleshooting tips: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/523/173/general-offworld-trading-company-troubleshooting If they don't help resolve your issue, please take a look at the

16 Replies 21,663 Views

For anyone else experiencing this issue on a Mac, you can visit the folder below to manually delete your options file and it will generate a new one upon the next launch: /Users/mobile/Library/Application Support/unity.MohawkGames.Offworld

12 Replies 45,759 Views
Reply to Crash in Offworld Support

Hey Zickel, If you haven't started a new campaign yet, I'd like to grab a copy of your save and some data about your system that will help provide some useful data to the development team. Please take a look at the Knowledge Base Article below and check out the section entitled "Placing a ticket": Note: In addition to the requested " output_log.txt" file, I'd also like a copy of your "CampaignSave.bin" if you haven't started a new campaign yet.</sp

1 Replies 6,584 Views

Hey Dysiode, Sorry to hear you're having some trouble with performance! I'd like to grab some data about your system that will help with troubleshooting this issue. Please take a look at the Knowledge Base Article below and check out the section entitled "Placing a ticket": https://esupport.s

10 Replies 14,089 Views

Hey Tarrbotprime, Good news! I believe I was able to locate your purchase. I've created a ticket for you and sent an email with some information. Please check it out when you have a chance and let me know if I can help further. Thanks!

5 Replies 10,245 Views