For everyone in worry or doubt, I finally got this resolved and it took less than a day, all it took was contacting [email protected] and providing the problem, serial key, and pictures of the key, reciept, and box+disc. Anyone who is in doubt, keep patient and you will be rewarded as I was, thank you very much Stardock for having speedy and helpful service!
Xgamer40
[quote who="kaptainkolbey" reply="25" id="2142875"]Well, I thought I would post that I got a reply from Stardock. They are requesting pictures of: -the game box -the game disc -the inside of the game disc case -the back of the game manual -a receipt for the game Wish I had thought to bring all that with me to work...along with my camera. Oh, well, another day goes by, I suppose.[/quote] Ah crap, do they really need ALL of those? I got an email
[quote who="OmniX" reply="14" id="2141645"] Product registration failed "the email address or serial number you have entered is not valid". (Ref :204) This is also the error I keep getting, oh well guess I'll be waiting on the response from support as well. Same here. I just registered here hoping to find a solution. I purchased the Collectors Edition from walmart this evening. It won't accept my registration, and continues giving me the above error. I have sent an email