Good point on type of testing. I know in the beta I would rather play - than test. I have done enough of that in my life. Not sure how many people are in the beta but I would assume volume will be a big headache as well.
I think this guy is right. I have been rolling out packaged software for 15+ years. Unstructued bug reporting doesn't help anyone. Most of the tools, even the public domain ones allow for separate bug posting categories (qualified & unqualified) as well as structured data taggings that would allow for easy searching & screening by devs. This is not an efficient medium. It can work but it isn't efficient.
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