Christopher Stapleton

Christopher Stapleton

Joined Member # 2208672
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there may be a few issues here.....hold on tight... first thing is to establish that you have the router set up properly. Usually the router is accessed via your browser such as internet explorer on a local IP address (such as 192.168.1.1). Check in the router manual for your particular router's address, type it into the address bar of internet explorer and click go - this should take you to the router configuration page. Make sure the router say

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just a thought - some software firewalls with so- called automatic network detection automatically block new networks until they are configured in the settings- I've known both Norton and Zonealarm to do this. So.....do you use one of these software firewalls or just the windows firewall? The reason it might work when you turn the router/modem off then on is that the IP address allocation may be changing to something not blocked by a software firewall.

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