Error: Failed to validate your subscription or product information

February 4, 2006 8:20 AM from

Hello

I'm getting the error "Failed to validate your subscription or product information" when I try to install just about any Object Desktop app - e.g. WindowBlinds 5.

I am using the correct email address ([email protected]).

Any ideas?

Thanks

1,395 views 1 replies

Reply #1 February 4, 2006 8:28 AM from

Stardock Forums Top

Additionally, If I try to lookup my serial number using the email:

[email protected]

I get the message: "The email address you have enteres has not been found, please try again"

What is going on? This _is_ the correct email address. I have emails from Stardock after my purchase of Object Desktop this morning saying that this _is_ the correct email address.

Please help!

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