Can't lookup my registration data

December 24, 2005 4:28 AM from

Hi!

Today I have purchased WindowBlinds using your internet store and payed via PayPal. The problem is that I didn't get an e-mail with my registration data (like serial numbers etc.) and I can't look them up using either the website or Stardock Central. I also can't look up my GalCiv registration data (I bought this game long time ago).
Please help!

2,074 views 3 replies

Reply #1 December 24, 2005 4:39 AM from

WinCustomize Forums Top

When I try to access my WinCustomize e-mail address I get a 'server cannot be found' error. This would suggest either the e-mail server is down or the external connection is broken. That would explain why you haven't received an e-mail.

The only thing to do is wait until e-mail is up and running again... though I don't know if any one at Stardock will be working the holiday weekend (unlikely).

Reply #2 December 24, 2005 6:19 AM from

Stardock Forums Top

I hope this problem is resolved after the holiday weekend...

Reply #3 December 24, 2005 10:51 AM from

WinCustomize Forums Top

The mail server has been restarted, you should be able to get an e-mail now from here https://www.stardock.com/support.asp

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