Computer freezing on bootup

Help please dead in the water

from Stardock Forums
I downloaded the shareware versions of windowsblinds and object dock this morning and installed them.  Everything was running fine until I went to reboot.  Now my computer will never finish booting up and freezes on the desktop before it finishes loading everything.  When I do a shutdown sequence, the programs that are frozen are ccapp.exe, windowsblinds, object dock and explorer.  They give me the "end program" boxes before I can shutdown.  I can get to the task manager, but it won't let me shut down those processes to unfreeze the comp.  I tried to find a phone number for support, but there is not one so I could really use some help here.  Thank you for your time.
1,839 views 2 replies
Reply #1 from WinCustomize Forums Top

Unfortunately the shareware versions of our software are not supported. Norton Antivirus (ccapp.exe) has been known to hang for various reasons. I would suggest manually closing out of programs, one at a time before shutting down to see where your problem lies.  If you are unable to find the source of the problem, you might need to uninstall the software.

-Mike
[Stardock Support]

Reply #2 from WinCustomize Forums Top
Yea, I would recommend to boot into safe mode, then uninstall both WB and OD > reboot. Then try to install WB first > reboot, if everything works install OD and reboot again.

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