Tips On Keeping Business Contacts
An Microsoft Take On Things
http://tech.msn.com/guides/832222.armx?GT1=6483
from 
JoeUser Forums
JoeUser Forums
While this article is like totally promoting Outlook and MSN customer relationship management, it still is a good read. Keeping a good contacts list is just what you should do whether you have a job or ot. If you are starting your own business it is, of course, a good idea.