russellmz2 russellmz2

Crappy Viewpoint Media Player

Crappy Viewpoint Media Player

Stupid Freaking Auto Installing Spy/Software

http://www.spywareinfo.com/newsletter/archives/april-2003/2.php
I was merrily scrolling through my Add/Remove programs list trying to free some hard drive space by deleting unused programs. I am a virtual packrat, hoarding programs "just in case", or "maybe one day I'll use it". Towards the end I see a program called Viewpoint Media Player. Never downloaded and installed this. Never saw it before. Immediately I knew it was some junk spyware program that somehow got onto my system and didn't get caught by my spyware deleting programs.

So, like any sensible person with a question and an internet connection, I headed to google.com. There I eventaully got to an anti-spyware page that said Viewpoint was bundled with the new version of AIM, which I had downloaded some weeks ago.

Damn. It.

The AIM(AOL Instant Messenger) installer didn't say anything about other programs being installed on my computer. Most likely my firewall stoppped it from sending any random info out but I can't be sure what the damn thing has done.

Here is my privacy policy: I do not want any type of crap on my computer unless I specifically OK it. I do not want anything installed without my permission. I don't want some poorly programmed piece of crap crashing my computer, changing my bookmarks and homepage, and making itself part of the operating system so I can't delete it without instructions from the internet. I do not want programs that record what I am doing. I don't want programs accessing the internet at random intervals to send data to its home servers. I don't care if "At no point is the CUID connected to a user's name, email address, or other personal contact information". I don't freaking believe what is written in the privacy policy (which I didn't even get a chance to read since it installed without my knowledge), nor do I trust your abilities to safeguard my personal data even if you are telling the truth.

When can you install something on my computer? If you get within arms length distance of my computer and can install it before I cave your head in with a baseball bat, then I will allow it.

Anyway, I went to Add/Remove programs, highlighted it, and hit Remove.

Then I went to my file search utility and told it to look for anything with the name "Viewpoint". There were two or three separate folders still on my hard drive with the Viewpoint name. Lazy pieces of crap were too freaking lazy to program the remove utility properly and actually have it REMOVE the damn program. I had to delete the folders manually after making sure that nothing important was in them. Most likely AIM will still function normally over the next few days but now I have a nagging what-if to deal with. F--kers. The both of them.

That is why I like freeware but not adware or spyware. Freeware is usually all about respecting the user. Consider: I have a popup blocker, server proxy that stops internet ads and other annoying internet inventions like auto-playing looping music and scripts that change your bookmarks. I have a firewall. I never download any program unless I am sure it is an official patch/program or that it is a widely known and used freeware program. Yet this thing still got onto my computer and I haven't noticed it for days or weeks. Makes me wonder how many computers are now happily sending info to their home servers. Don't worry too much. I'm quite sure the spyware authors are hard at work making sure that "At no point is [your] CUID connected to a user's name, email address, or other personal contact information".

addendum:
Some people are still having problems even after they delete Viewpoint. The only thing actions I can recommend is after going to Add/Remove and removing Viewpoint to go to Start > Find > Files & Folders and search for "Viewpoint". Delete anything in there that you think is part of the Viewpoint Media Player program. If you still have problems try these spyware removing programs:

Spybot
Adaware
548,283 views 158 replies
Reply #51 Top
I noticed the same thing about Viewpoint........where the hell did it come from...I delete it from ADD/Remove Programs...and Program Folders..ten minutes later its back......I block the zoomview.dll from Viewpoint folder file with my firewall.....I get knocked off the internet and unable to get back on unless I allow internet access to that file........I once actually opened the program(unable to since)......and what appeared on my screen was a very hi-tech program similat to Windows xp Movie maker......
Reply #52 Top
Everyone here mentions spyware...when I opened the program and it ran.....like I said... it was a high tech video program.....has anyone else opened and ran the damned thing?
Reply #53 Top
this si the MOSt annoying thing I have come across...I reguralry delete the thing but it keps popping up. does anyojne know if I write to joe amato, the head & ceo, will that do any good? maybe send hi a slice of week-old-in-the-sun stinky cheese, cause that is wht I think of this sheet.
Reply #54 Top
BTW, great thread. I, too, found it googling "viewpoint". So, from what I can gather, it's safe to go ahead and delete anything found named "viewpoint" when I search for v/point on Find Files or Folders? My computer is old, and I try to delete all the un-needed carp I can; I need all the space I can get! Thanks again, Joe, for the great info.
Reply #55 Top
I found this site while looking for info on how to repair my installation of viewpoint. Somehow one of the media files related to it became corrupted and now my desktop in AOL looks like crap! ugly & brown and the image is incomplete. AOL uses the viewpoint media player for the delivery of those cool themes that everyone uses in AOL & AIM...all the custom buddy sounds that other people have that you hear too...and the cool desktop backgrounds in the AOL prog. Recently for some unknown reason, my player disappeared...and took part of my background with it. Reinstalling it had no effect and didn't fix my problem. Now I am stuck trying to download a new copy of AOL over a 33.6k dialup connection....this will take forever! I wish someone had some info on how to repair it correctly instead of just how to remove it.
Reply #56 Top
I was interested in your plight with Viewpoint....I too have this rubbish on my PC...however!...unlike you I am unable to delete the program as it refuses to allow deletion...how did you manage to delete yours?...I've tried Adware and spybot ...also Spy Doctor so none of these were any good at their job...I am back to staring at this piece of junk that is insistent on sitting there scoffing at me!...any ideas?
Reply #57 Top
I was much interested by all this, and I went through my Mac folders.

The following MacOs X.2.8, folder was empty :
Users>name>Library>Preferences>Viewpoint
But I know that a part of the system items is invisible.

I loaded a software that seemed useful, not knowing it was from AOL which I will never use because I am aware of its spying. That software is FindFont. I haven't used it yet as I am too busy for the moment.
But reading inside the Preferences items I saw, in the item
Users > name > Library > Preferences > Explorer > Downloads.html
this address : A HREF="http://users.aol.com/AlStaff/MacSoftware/FindFont.sit" within the line about this FindFont software. Now I know I loaded an AOL software.
I did not use AOL but I will neither use FindFont which come with or from AOL.
Reply #58 Top
I found all of the files in restore points after I deleted everything I could find. Think about deleting restore points, addware timers reinstall after a lenght of predeterminde time good luck fining them all ....
Reply #59 Top
A good way to prevent Viewpoint from creating a new folder each time AOL loads up is to delete the folder " C:\Program Files\Viewpoint ", then go to " C:\Program Files\ ", right click on an empty space, go to New, Text Document, rename it to Viewpoint, Click Yes, right click the on the newly created file Viewpoint, click on Properties, place a tick in the Read-Only box, click Ok. This should stop AOL or any new AIM installation/upgrades from reinstalling Viewpoint in the future.
Reply #61 Top
this is funny. tjis is how you know you have spyware. One: if you can't uninstall it fom your system totally and 2 is that it reinstalls iteself after you uninstal it.
Reply #62 Top
Thank you Joel. I used your stuff to get rid of that damned thing. I too am pissed by this
junk.
Reply #63 Top
Thank you Joel. I used your stuff to get rid of that damned thing. I too am pissed by this
junk.
Reply #66 Top
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Reply #67 Top
Yeah, well that's a nice dream (using spyware-removal programs to find/delete annoying self-installing p.o.s. apps), but apparently I've had this shit on my computer for god-knows how long, and adaware didn't catch it. Damn. Them.
Reply #68 Top
So glad I found your article. The curious thing is, I don't use AOL, AIM or any other kind of instant messaging. I wonder how it got on my PC?
Reply #69 Top
I just booted the computer and this popup showed up near the clock for Viewpoint Media Player. It wouldn't go away and there wasn't a close button on it. I finally had to click the update button on it and it installed a toolbar in my browser. I didn't ask for any of it. I did what you did, Joe, I went to add/remove programs and got rid of everything viewpoint. Interestingly enough, Adaware & Spybot found no spyware. I never asked for this program and the updater gave no means to cancel it. When will these idiots learn that they only make enemies by installing this shit.
Reply #70 Top
I had the viewpoint media player also but i dont even have AIM. So who knows where else it could be bundled
Reply #71 Top
I got this spyware after I installed a new version of Quicktime. After installing the shitty iMac software it repeatidly began to ask me if I wanted to update Viewpoint Manage. Over, and over again. Not knowing what this was, I went to the trusty Add/Remove Software we all seem to love. Seeing it on my list of "Get the F-off my computer", I searched both Viewpoint Manager, and Media Player and found this page. After discovering it was spyware I quickly deleted it and any files I had spawned in my drives.

Thank you for posting this, it was very helpful. The only probably I had was trying to delted a type of .dll that was connected to AOL Instant Messenger. I just signed off and closed AIM from my clock taskbar thingie, and delted the file. AIM works just as fine as any AOL program does. Which isn't saying much, but eh. Thank you again.

-Yoshiko
Reply #73 Top
You're all paranoid. When you install any browser it automatically will install the Real Media Player, the Flash Player and the Viewpoint Media Player. Why does the Viewpoint one get singled out as spyware? Here's a list of the places I've seen it bundled:

AIM 5+
AOL 7
AOL 8
AOL 9 (won't work without Viewpoint Media Player)
Netscape 7
CompuServe 7
Adobe Atmosphere
Adobe Photoshop 7

It's also pre-installed on brand new PC's from:

Sony
Dell
Fujitsu/Siemens
Compaq
HP
and no doubt many others. So when you're complaining that it somehow got installed, try comparing it against the list of installed software on the day you got the computer. You'll find it had Flash, Quicktime, Real and Viewpoint media players .... FOR YOUR BENEFIT !!

There are also elements of Viewpoint software built into all versions of Windows from 98 onwards.

Viewpoint Media is also used on websites of Sony, Dell, HP, Compaq, IBM, Toyota, Ford, Honda, Samsung, BMW's Mini, Microsoft, CNET, and the list goes on and on.

One question for you conspiracy theorists out there : Do you think all these fortune 500 companies would be using or pre-installing the Viewpoint Media Player if it was some two bit piece of Spyware?

Go ahead uninstall it but you're crippling the software that went to the trouble of designing part of their functionality to work with it. While you're there, delete all the library function DLL's that these companies licensed and installed also as part of their program without telling you.

The definition of Spyware is not software that you found on your computer and you didn't necessarily put it there. That's called unknown-to-me-ware. I found some of that in my Windows folder called CTFMON.EXE. I didn't install it so it must be spyware, right? No, it's a program that was installed by Microsoft Office. If I was as paranoid as you lot I would have deleted it and probably broken Office.

Spyware is defined as programs that spy on your files, activities, keystrokes and behavior. The point of spyware is to use that information in some way. In the worst case that would be stealing personal information from you, in the most trivial case it would be to profile you.

Adware is defined as programs that put ads in your face when they feel like it.

Viewpoint Media Player fits neither of those profiles. It's a media player. You go to a website that has Viewpoint media on it and it plays it for you. It's as simple as that. Or you run a program (AOL, AIM, CS etc) which directly use the media player to offer you fancy features/interfaces. Uninstall it and cripple those programs. Uninstall it and see no fancy Viewpoint Media at the website you're visiting. Some of the programs that use it, require it criticially for their operation (like AOL9) so if you delete the media player you'll break the program so obviously the programs requiring it will do their best to re-install it because clearly some idiot uninstalled it. It's not that the Viewpoint media player is uninstallable, or virus-like in coming back. It's simply that some program needs it, you uninstalled it, it re-installed it because you wanted to run that program. Try deleting the hidden files in the root of your C Drive and see if you can get Windows to boot. It's the same thing.

Just like all other media players, it will try to keep itself updated so that at the point when you need version Y, you're not stuck with version X and have to wait. So if you see it doing an asynchronous IP call to the viewpoint server it's checking you have the latest version.

All this information is available on the viewpoint website if you bother to take off the "trust noone xfiles blinkers".
Reply #74 Top
I couldn't agree more. You people are complaining and wasting your time about nothing. You are being very paranoid. Don't mean to insult anyone but I am blown away at what you are all making a big deal about. Have you all seen what the vmp was developed for? This is no gator, gain, or coolwebsearch. This is the most state of the art plugin available to us users for free! It does things that are simply incredible. You all need to chill out and look at how this company is making the web more sophisticated.

Examples:
http://www.tagheuer.com/sportvision/multimedia/3dmodels.lbl
http://automobiles.honda.com/info/prototypes/accord_hybrid.asp?function=gallery&qtvr=exterior_360s_enhanced
http://www.viewpoint.com/pub/services/index_of_work.html

This plugin has much to offer to your internet experience. Just as the flash plugin serves its purpose. Yes the plugin does update itself. I wish they all did! Everytime a new flash version comes out your seamless internet experience is disturbed - with the vmp this is never an issue. Not sure if you noticed or not but all the big sites never promped you to update your plugin - why? cause they do not want to distrupt your seamless experience.

This plugin is installed on virtually every new computer sold. Fortune 500 companies pay top dollar to use this technology to give you all a better experience and you are all trying to delete it. It is rather ironic. I believe it is because people these days are just scared of what they do not know. Especially when it comes to internet apps. I have looked into the company and they are very responsible. Their format is excepted by every major publisher and is the future of rich media. They are not spying on you all. The plugin does report back to servers to check for updates and to send feedback regarding the presentations. Info like - how long was it viewed - what was clicked on the most. General shit. Nothing like John Smith from ny ny is searching for hookers at hookers.com @ 3:00 am. lol - I am sure you all get my point. This is silly. There should be no worries. I suggest you keep it on your pc's and excpect to see great things from this company.

Reply #75 Top
Russellmz, don't you think this statement clearly requires you to remove your post about the viewpoint media player?

>addendum:
>Some people are still having problems even after they delete Viewpoint.

Well DUHHHH. Of course they are. Viewpoint wasn't the cause of whatever problems they were having because it's not spyware or adware.

>If you still have problems try these spyware removing programs:
>
>Spybot
>Adaware

Sure, you can try them but they won't remove the Viewpoint Media Player because they know it's not spyware fool.