start11，v2.55，win10LTSC

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为甚我的软件突然提示我未激活并让我选择是否卸载？没有给我提供输入激活码的地方

start menu products
1,458 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please post screenshots of what popup do you see? Also, look for any installed software that do periodically clean up. It might delete off the license signature file. This will make Start11 think you are not activated.

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

昨天早上电脑开机的时候还是好的，中午就突然有这个弹窗了，上午我没有安装什么软件

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Reply #3 from Stardock Forums Top

Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

按照你的操作步骤，卸载后立刻重启并安装最新版本v2.5.5，但是依旧是和以前一样，不能正常使用

Reply #5 from Stardock Forums Top

Quoting Lommes, reply 4

按照你的操作步骤，卸载后立刻重启并安装最新版本v2.5.5，但是依旧是和以前一样，不能正常使用

Follow your steps to restart and install the latest version of v2.5.5 immediately after uninstalling, but it is still the same as before and cannot be used normally.

End of Lommes's quote

Upon reinstalling the latest version, do you get to activation dialog box? Also, perhaps into this: https://support.stardock.com/space/SHC/1419378826/The+Stardock+installer+failed.

Thank you,

Basj,
Stardock Community Assistant