License Upgrade (from SINGLE to MULTI DEVICE) registered to wrong email address

from Stardock Forums

I wanted to install Start11 on a new Windows installation and upgraded to the Multi Device (5-seat) version today. Due to a mix-up (Edge browser hijack, actually), the upgrade was associated with my Gmail address instead of my personal email address (used with my Startdock account). How can I change the email address associated with my upgraded license key?

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1,265 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please try this guide to changing your email address. https://support.stardock.com/space/SHC/1260585015/Changing+your+email+address. Do let us know if you still need our assistance.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

I didn't say I wanted to change my account email address, but the link you provided allowed me to merge both accounts and solve my issue. Thanks.

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Reply #3 from Stardock Forums Top

Great, glad it get solved.

Thank you,

Basj,
Stardock Community Assistant