Unable to activate multiplicity as it 's currently active on a Computer different

Multiplicity primary was working fine, now it's asking for a key.  When I place the key in, it says "Unable to activate multiplicity as it's currently active on a Computer different." 

1 The window states click continue to deactivate the other computer  (where is continue link) putting mouse on the word and

clicking does nothing.

I have 5 computers on my home network, 1 Primary and 4 secondary, and they were working fine.

Until this!

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1,902 views 2 replies
Reply #1 Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 Top

Manage your connections for your account page and be sure to free up any dead PC.

https://support.stardock.com/space/SHC/1260191763/How+to+review+and+manage+your+current+activations

After, when you are below the 5 Primay limit, activate on the PC you want again.

Sean Drohan
Stardock Product Lifecycle Manager