Start11 Menu causes display driver crash when netflix is active in a browser tab in windows 11

from Stardock Forums

Start11 Menu causes display driver crash when netflix is active in a browser tab:

When opening the start11 menu it crashes when chrome is running with a netflix browser tab opened... 

Configuring the start button to open the normal windows 11 menu "fixes" it.

The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3

Error occurred on GPUID: 100

Windows 11 24h2
Nvidia RTX 3090;  driver 566.03

 

 

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885 views 3 replies
Reply #1 from Stardock Forums Top

Try updating to 566.36 and see if that helps.

Reply #2 from Stardock Forums Top

nope it didn't... but then again nvidia drivers are crappy nowadays... but they shouldn't crash on a menu opening :|  

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Reply #3 from Stardock Forums Top

You would need to contact nvidia about this.

Start11 cannot directly cause a video driver crash.  It never directly speaks to drivers or hardware.  This will be a bug in the driver itself and there is nothing we could do.

I wouldn't be surprised if disabling start11 animations avoids this however as it will alter what is happening.