Activation

I bought Fences through Ashampoo some time back and have succesfully installed it on various laptops when renewed them, however this time I keep getting told it is installed on another PC and press continue to cancel that installation. That doesn't work so contacte Ashampoo who said to contact you and you said contact Ashampoo.  Fed up with all this back and forth, all I want .is to be able to use the Fences I purchased from Ashampoo, please help.  Incedently I downloaded trial version from Stardock as temporary solution but that will be ending soon.  I have the application key from Ashampoo

 

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Reply #1 Top

Hello,
Sorry to hear you are having issues. Not sure how Stardock software work when purchase via Ashampoo. But, I believe it should be the same as purchased directly from Stardock. If so, you should have account connected to that purchase and you could use this guide to deactivate old activation to create activation slot for new activation.

https://forums.stardock.com/486311/accounts-and-activation-support-faq#reviewactivations

Use the link above to review your current activation and deactivate old activation.

I believe, you need to make sure your Stardock account is linked correctly to the email registered when you purchased Fences from Ashampoo.

Please report back here if you still have the same issue.

Thank you.
Basj,
Stardock Community Assistant.