surface pro issue

I just upgraded to a Microsoft Surface Pro 9 from a 6. I ran Fences on both.  On my new unit (9) when I turn my surface between vertical and horizontal my groups won't resize properly. It is especially when I turn from horizontal to vertical the bottom group crawls up and covers the second bottom group. I have to drag it back down. This didn't happen on my old unit as the groups resized properly. What is going on?

4,531 views 7 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows 10 or 11? Also need its full OS build number. Use Winver.exe
  2. Full Fences version installed.

Thank you.
Basj,
Stardock Community Assistant.

Reply #3 Top

I need this information please. Use Winver.exe. You will get something like this. Version and OS Build.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 Top

This is what I have. It is a new device.

Edition Windows 11 Home

Version 23H2

Installed on ‎1/‎30/‎2024

OS build 22631.3593

Serial number 0F3CPKY24043BF

Experience Windows Feature Experience Pack 1000.22700.1003.0

 

Reply #5 Top

Great, thank you for the information. Please refer to this thread and refer and follow closely on the Troubleshooting guide steps: https://forums.stardock.com/528229. Try that and if you still have issue please report back on that thread so that Support and Dev can help you from there.

Thank you.
Basj,
Stardock Community Assistant.

Reply #7 Top

Great, glad to hear you resolved it.

Thank you,

Basj,
Stardock Community Assistant