Start11 v2 - Activating license invalidates an entirely different license

from Stardock Forums

I purchased a start11v2 upgrade license a while ago for my main machine to obviously upgrade from v11. I recently purchased a second standard 11v2 license for a second windows partition on this same machine. 

The problem I run into is that when I activate one start11 v2 install, then reboot into the second windows install, that second one becomes deactivated. It makes no sense to me why this happens. I have them labeled so I know I'm not re-using the same serial on both machines.

So on a daily basis every time I reboot into my other windows install I have to reactivate the product after an hour or so.

accounts and activation help
2,235 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. This look like your account issue. Please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant