Wrong Icons and font using Multi Monitor with different Resolution and Scaling %

from Stardock Forums

I installed Fences 5 on my notebook with windows 11Pro build 22621 where I have a 3240x2160 monitor scaled to 175% and a second 3840x2160 monitor scaled to 100%. The second monitor is set as primary.

After installing Fences 5, when I position the icons on the desktop of the external monitor set as primary, the icons and characters are not scaled at 100% and remain at 175%, while maintaining the spaces between the icons correct to be used with the 100% scale.

The result on the screen is that the icons and text are all overlapped and impossible to use (see image).

If I try to move the icons on the notebook monitor they become smaller (see image 2).

It seems that Fences 5 reverses the scaling between the two monitors, in the notebook monitor it sets a scaling of 100% instead of the one set to 175% and vice versa.

Thanks for any suggestions or help

 

fences
6,409 views 10 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Try restart explorer.exe and see if the icons scale return to normal. You can use this guide on how to restart explorer.exe : https://www.howtogeek.com/198815/use-this-secret-trick-to-close-and-restart-explorerexe-in-windows/

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Thanks for the quick reply, I tried explorer resetting,  for a moment the icons appear correct but soon after they go back wrong, I can imagine when fences takes control again.

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from Stardock Forums Top

I don't think fences control icons size and distance between each icons. I think something else is keep changing it. Please try cleanboot: https://forums.stardock.com/486084/fences-support-faq#cleanboot. Try that and report back.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

Now works Basj, 

I removed and recreated my account and now all the icons and fonts are back to normal.

Thanks for your help

Reply #5 from Stardock Forums Top

Just one thing, now when Fences is active it only shows the folders and not the program and file icons.

Is there any configuration that hides the file icons?

Reply #6 from Stardock Forums Top

Screenshot please.

Thank you,

Basj,
Stardock Community Assistant

Reply #7 from Stardock Forums Top

Sorry, attached screenshot without fences and with fences active

Reply #8 from Stardock Forums Top

Hello again,

I believe this usually happen when you have OneDrive Desktop sync turn on: Please refer to this thread: https://forums.stardock.com/501085/get;3785366

Thank you,

Basj,
Stardock Community Assistant

 

Reply #9 from Stardock Forums Top

Thank you Basj,

I removed OD sync and restored the original desktop paths. Rebooted the notebook and now it worked. I also reset the sync with OD.

Thanks for your help

Erik

Reply #10 from Stardock Forums Top

Great, glad to help.

Thank you,

Basj,
Stardock Community Assistant