Consistant crashing with Start11 V2

from Stardock Forums

Upgraded to v2 as soon as the popup arrived. Rebooted my PC, worked great, spent several hours editing and creating my dream start menu. Turned my PC off for the night, went to bed. Got home from work the next day, booted my PC up, and suddenly, the task bar freezes and crashes, cannot open the start menu, cannot click the start button, the right monitor (primary) has lost its taskbar completely.

Uninstalled V2, rebooted, reinstalled V2, still crashes/freezes.
Uninstalled V2, rebooted, reinstalled V1, works great.
Reinstalled V2 over V1, rebooted, crashes/freezes.
Completely uninstalled V2, rebooted, cleaned my registry, deleted my user settings and preferences, reinstalled V2, crashes/freezes.
Uninstalled V2 yet again, rebooted, reinstalled V1, rebooted, works just fine.

I don't understand why it worked fantastic when I first upgraded, but then the next day it didn't work anymore. Nothing changed during that time.


GPU- AMD 7900XTX
CPU- AMD Ryzen 5800X3D
OS- Windows 11, version 22631.3085

crash bug start menu products
1,347 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
I believe it might be something to do with corrupted setting. How, it get corrupted?, is unknown to me. However, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thanks

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

The latest/beta release seems to have fixed the issue, I have not had any issues since aside from a random crash when assigning an image to a thumbnail, but even that is rare.

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Reply #3 from Stardock Forums Top

Great, glad to hear that. Thank you for reporting back.

Basj,
Stardock Community Assistant