Error while trying to pay for the Start app

While trying to pay for the Start app constantly receive the error message after filling in the card data etc.

the error message: We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

1,590 views 1 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant