I have Fences 2 lifetime - need to upgrade to Fences 4 (also life time) but there is no promtion for that

I have Fences 2 lifetime - need to upgrade to Fences 4  (also life time) but there is no promtion for that 

and whenever I'm buying it is treating me as if i have never had the Fence 2 and only gives the discount for the yearly subscription

please assist me with that :)

4,654 views 3 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

Reply #3 Top

If you already raise the ticket, please just wait for respond. Do let us know, if there is none for few days.

Thank you,

Basj,
Stardock Community Assistant