Unable to deactivate product key on previous pc

August 14, 2023 12:16 PM from

My hard drive crashed and I'm reinstalling the software but when I enter my product key I get the error below. I am unable to deactivate the other computer because it's gone and can't access it.

multiplicity

2,402 views 3 replies

Reply #1 August 14, 2023 12:41 PM from

Stardock Forums Top

I think this should help you deactivate a licence through your account:

https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Reply #2 August 14, 2023 1:48 PM from

Stardock Forums Top

That worked! Thank you!

Reply #3 August 14, 2023 2:07 PM from

Stardock Forums Top

Quoting CAL37, reply 2

That worked! Thank you!

End of CAL37's quote

You're welcome.

Welcome Guest! Please take the time to register with us.

Richer content, access to many features that are disabled for guests like commenting and posting on the forums.
Access to a great community, with a massive database of many, many areas of interest.
Access to contests & subscription offers like exclusive emails.
It's simple, and FREE!