Link to pay for Start 11 takes one to Fences 4

from Stardock Forums

I tried to purchase a license for Start11, but the links to purchase it take me to a place to purchase Fences 4.

stardock software
1,669 views 6 replies
Reply #2 from Stardock Forums Top

Where are you clicking to get it to the wrong place?

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

Thank you, Dr. JBHL and  Neil Banfield, for the replies.

I click on the link that is recommended above, but it takes me to where I was before. It is a Start11 page. I click on the "Get it now" button, and it takes me to another Start11 page (https://www.stardock.com/products/start11/#purchase), which has buttons to purchase different types of licenses for Start11. I click on the "Get it now" button for a single license, $2.99, and it takes me to a page for purchasing an annual subscription to Fences. (The same thing happens if I click on the link for a multi-device license. But I am seeking a single license.)

I am using the latest version of the Firefox browser

I hope this information helps in finding a way to fix the problem.

Reply #4 from Stardock Forums Top

I tried again, this time with the Chrome browser, and this time I was successful in buying a license for Start11. Yay! I'm not sure why the browser should make a difference. Perhaps it is of use to Stardock to know this, though.

Reply #5 from Stardock Forums Top

Quoting comvox, reply 4

I tried again, this time with the Chrome browser, and this time I was successful
End of comvox's quote

Glad to hear it. There are references on the web regarding firefox misdirecting to wrong urls. You can try uninstalling it with iobit uninstaller, then reinstalling it...but do a webscan for virus/malware...and check your extensions.

Reply #6 from Stardock Forums Top

Thanks for the information about Firefox. I have used it for many years, and I am quite surprised by this problem.