No Keys Start 11

from Stardock Forums

I purchased a further 5 keys for Start 11.

I paid through PayPal and the $12.99 had gone through my bank account.

Would you please sort this out so I can see the extra keys on my Stardock account..

M PayPal transaction id is 39S06459MW161291D. It says the seller is Fastspring???

Regards.

Richard Battams ([email protected]) (edited out: please don't post email address in public forum)

stardock software
1,183 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13 

Thanks
Basj,
Stardock Community Assistant