Can't find my suscription when I logged in with steam account.

Hi, I purchased fences 3 on steam, and I logged in via steam account.

How do I updrade to fences 4?

Win11 HDR font issue remains and I saw posts said it's fixed in fences 4.

And I entered my email from the "Upgrade" button, it says my email is not qualify.

Can people upgrade form 3 to 4 for free?

Thanks.

6,018 views 3 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. From what I know there is no subscription for Stardock Software purchase from Steam. If you need Fences 4 you can purchase it from Stardock direct or from Steam. I believe there is no free upgrade from Fences 3 to Fences 4. Not really sure about discount offered for Fences 3 Steam. I have forwarded your question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 Top


Hi, I purchased fences 3 on steam, and I logged in via steam account.

How do I updrade to fences 4?

Win11 HDR font issue remains and I saw posts said it's fixed in fences 4.

And I entered my email from the "Upgrade" button, it says my email is not qualify.

Can people upgrade form 3 to 4 for free?

Thanks.
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Connecting your Steam and Stardock accounts only allows for using your Steam credentials to log into our website - it does not consider the products you have for each account as they remain completely separate. 

When we released Fences 4 on Steam, all Steam Fences 3 clients were mailed a coupon to purchase at a discount.  That coupon was valid for several weeks. Via a ticket, I could create a small coupon for you to upgrade to the Stardock version of Fences 4 but it would not be available via the Steam client.  I cannot do the same via Steam as they do not allow coupons to be generated for just one client \ transaction.

Sean Drohan
Stardock Product Lifecycle Manager