Mouse appearing in wrong spot when switching left to right

only on two links

from Stardock Forums

Hello, and I appreciate your help in advance.

I should describe my setup to make it understandable. I use a primary pc with two monitors on the left horizontally, and then to the right I have a LG 43 inch monitor that has a build in multiview KVM. It frames the screen into a 2x2 grid and there are four pc's hooked up to it. For all intent and purposes My setup looks like this:

 

I have a licensed copy of the software. Everything is working great except for two things. Well one thing, but in two places.

 

When moving between Mini-05 and Mini-06 or between Mini03 and Mini04 the mouse will appear in the very bottom left or right corner regardless of where the mouse is on the vertical plane when it crosses the monitor threshold. For example if I am moving the mouse from Mini-04 to Mini03 the mouse will appear down by the systray. If I am moving from Mini-03 to Mini-04 it will appear by the windows button. Moving left to right from This Computer (The main PC) works just find and the mouse appears where it should in relation to where it was when it crosses the seamless threshold. Also moving the mouse upwards to adjacent PC's works just fine. it is just those four, and when going left\right between them.

 

This is not related to the multiview display that I use because it was happening prior to this purchase when I was using individual 24 inch monitors. 

I am using Multiplicity_3.57-j68 due to it working better with one specific program then the newer version. This used to work just fine and I have done a complete removal and reinstall of all 7 systems using the Purge_MP-New.bat, reboot, reinstall. The problem persisted through this.

 

Again, thank you in advance.

multiplicity
4,597 views 7 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thanks
Basj,
Stardock Community Assistant.

Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top

Hello,
I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top


I am using Multiplicity_3.57-j68 due to it working better with one specific program then the newer version. This used to work just fine
End of quote

That means someone in your environment changed (3rd party app, setting, Windows itself).

While editing this is my 1st instinct:

It could be that you would need to do a clean boot (on the Secondary) to see if indeed its something else:

https://forums.stardock.com/486104/multiplicity-support-faq#cleanboot

Sean Drohan
Stardock Product Lifecycle Manager

Reply #5 from Stardock Forums Top

"That means someone in your environment changed (3rd party app, setting, Windows itself)."

 

These systems are used for one specific task. Nothing aside from windows updates have changed on them. 

Reply #6 from Stardock Forums Top

Quoting sdRohan, reply 4

I am using Multiplicity_3.57-j68 due to it working better with one specific program then the newer version. This used to work just fine
That means someone in your environment changed (3rd party app, setting, Windows itself).
End of sdRohan's quote

Quoting Donkusai, reply 5

These systems are used for one specific task. Nothing aside from windows updates have changed on them. 
End of Donkusai's quote

So something other than MP did change, Donkusai.

Did you work with any of the other suggestions I had posted?

Sean Drohan
Stardock Product Lifecycle Manager