Reply #1 Top

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

Reply #3 Top

Uninstalled is not the same as purged. I am not sure what you mean by deleted. Have you done the purge steps mentioned in the guide link I posted above?

Thank you,

Basj,
Stardock Community Assistant

Reply #5 Top

In the Purge Steps there specific section for Steam purchase. Please follow those steps. There is no remote support.

Thank you,

Basj,
Stardock Community Assistant