Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
Stardock Forums
Get the following error. Hit okay and just keeps popping up every time i try to Enable. I tried uninstalling and reinstalling. Was previously working. Currently runiing version 3.1.3.3. I do see two instances of Fences in my Startup menu
Hello,
Sorry to hear you are having issues. Need to know you on Windows 10 or 11? Also its full version number please.
Thanks
Basj,
Stardock Community Assistant.
Edition Windows 10 Enterprise
Version 21H2
Installed on 3/21/2023
OS build 19044.2728
Experience Windows Feature Experience Pack 120.2212.4190.0
Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.
Thank you,
Basj,
Stardock Community Assistant.
Okay. What is the latest version? When I downloaded Fences 4 it wouldn't take my License No.
No, get the latest version available to you. Which ever version appear within in your: https://store.stardock.com/myaccount/products. If its only Version 3. Than, get the latest for version 3. This is just to make sure you have a fresh file to install.
Thank you,
Basj,
Stardock Community Assistant
Thank you. Any idea how I remove Fences 4? It won't allow me to uninstall
There is a test you can try if there is one of the shortcut is causing the issue. Move all your shortcut on your desktop into a folder. Try enable Fences after that is done. If Fences can be enable. Move those shortcut back into your desktop area until you get to the one that causing the issue. There were reports where shares network drive/cloud items causing issues.
Thank you,
Basj,
Stardock Community Assistant
Tried that and it did not work. Any other suggestions at this point I can't use fences. Would Fences 4 work?
You can test it with Fences 30 days free trial.
Thank you,
Basj,
Stardock Community Assistant
Please try purge steps as mention here : [Link]. Reboot after the purge. Install V4 and reboot again after the installation. Retest and report back here.
Thank you,
Basj,
Stardock Community Assistant.
Wow okay that didn't work either. Still getting same error. Please let me know when this is resolved.
Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,
Stardock Community Assistant
Welcome Guest! Please take the time to register with us.