Fences not appearing on the right place

Hi,

I'm using https://cdn.stardock.us/support/uploads/Fences4_4.1.1.0-j110-Setup.exe

But Fences not appearing on the right place, Could you please take a look for it?

Thanks.

Debug : https://we.tl/t-hR9RAlf92g

 

 
12,373 views 9 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. But, comparing the screenshots. One from the actual desktop and another on the layout snapshot saved layout. It look pretty much the same. Which part is not the same? When you do the restore, the layout different that the screenshot?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 Top

Sorry for the unclear part.

I'm using Microsoft Remote Desktop to control one of my PC, but sometimes the place of Fences was changed and I need to reset it. This is quite confused cause it happened very frequently.

Do you have any advice? Thank you.

Example :

 
Reply #3 Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 Top

Quoting kenxxxxxxx, reply 2

Sorry for the unclear part.

I'm using Microsoft Remote Desktop to control one of my PC, but sometimes the place of Fences was changed and I need to reset it. This is quite confused cause it happened very frequently.

Do you have any advice? Thank you.



Example :



 

 


End of kenxxxxxxx's quote

 

How different is the resolution on this computer vs the machine you are using to remote in to it?

Paul Scroggins
Associate Technical Support Analyst

Reply #5 Top

Hi,

Server device : 2560*1600

Client device : 1080*1920

Any solutions? Thanks.

 
Reply #6 Top

Quoting TPScroggins, reply 4


Quoting kenxxxxxxx,

Sorry for the unclear part.

I'm using Microsoft Remote Desktop to control one of my PC, but sometimes the place of Fences was changed and I need to reset it. This is quite confused cause it happened very frequently.

Do you have any advice? Thank you.



Example :






 

 





 

How different is the resolution on this computer vs the machine you are using to remote in to it?↳

Paul Scroggins
Associate Technical Support Analyst↳

End of TPScroggins's quote

Server device : 2560*1600

Client device : 1080*1920

May I ask is there any progress of this case?

Thank you.

 
Reply #7 Top

hello,any suggestions? thanks.

 
Reply #8 Top

Hello,
I have forwarded it again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #9 Top

I think, it is the different resolutions. You could play with these settings a little: