cannot retrieve my codes

i need to re-download and install after system failure

when i enter my email (confirmed by Paul Scroggins - SSN-46820), it tells me theres no record. Ive entered, probably dumbly, ever mail i have used in years.

I really would love to get this out of my way. Please.

9,714 views 4 replies
Reply #1 Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 Top

The problem was with me. I at least partially. I I'm able to sign in now, but I have downloaded the OB installer. I but it can't find my codes. 

It just sits and spins. Thanks so far for the excellent support. 

Reply #4 Top

I answered the ticket.

Sean Drohan
Stardock Product Lifecycle Manager