Clicking on Folder Portal documents issue

maybe same Issue on below

https://forums.stardock.com/517161/page/1/#3879980

https://forums.stardock.com/514587/page/1/#3863891

 

when I click a document on folder portal (capture #1),

document file works as a sub folder(capture #2) and show popup 'file download'(capture #3)

If I press open or cancel button, fences folder portal's location is on the document file, (capture #2)

and show this popup again. (capture #3)

so I have to press Up arrow button on folder portal (capture #2)

On ver 4.07, when I click documents, explorer.exe crashes immediately, I think

but ver 4.10, explorer.exe crashes after popup 'file download' is closed, or sometime it dosen't crash

This is the log below

------------------------------------------------------------------------------
Version:    4.1.0.2
OSVersion:    10.0.25300.0
Timestamp:    2023-02-20 오후 8:23:12
Context:    General
Message:    Lang changed from: ko-KR to: en-US
Platform:    X86AMD64/X64
------------------------------------------------------------------------------

          - Fences Version: 4.1.0.2
          - 2023-03-03 오후 7:59:00
002E9839X - FencesUI Start - /fixpermissions
002E98C5X - FencesUI End   - /fixpermissions
002E9A0DX - FencesUI End   - /startingup /verifyintegrety
0031571AX - FencesUI Start - /pulse
00315739X - FencesUI End   - /pulse
0036E1EDX - FencesUI Start - <no arguments>
0036E2A8X - UI-Language: en-US
003CD964X - FencesUI Start - /startingup /verifyintegrety
003CD964X - UI-Language: en-US
          - Fences Version: 4.1.0.2
          - 2023-03-03 오후 8:14:35
003CDA8DX - FencesUI Start - /fixpermissions
003CDAFAX - FencesUI End   - /fixpermissions
003CDC62X - FencesUI End   - /startingup /verifyintegrety
003F9CD9X - FencesUI Start - /pulse
003F9CE9X - FencesUI End   - /pulse
0044887EX - FencesUI Start - /startingup /verifyintegrety
0044887EX - UI-Language: en-US
          - Fences Version: 4.1.0.2
          - 2023-03-03 오후 8:22:58
00448997X - FencesUI Start - /fixpermissions
00448A14X - FencesUI End   - /fixpermissions
00448B6CX - FencesUI End   - /startingup /verifyintegrety
0044CA5AX - FencesUI Start - /startingup /verifyintegrety
0044CA69X - UI-Language: en-US
          - Fences Version: 4.1.0.2
          - 2023-03-03 오후 8:23:15
0044CB92X - FencesUI Start - /fixpermissions
0044CC0FX - FencesUI End   - /fixpermissions
0044CD96X - FencesUI End   - /startingup /verifyintegrety
00478E1DX - FencesUI Start - /pulse
00478E3CX - FencesUI End   - /pulse
0052BC1DX - FencesUI Start - /startingup /verifyintegrety
0052BC1DX - UI-Language: en-US
          - Fences Version: 4.1.0.2
          - 2023-03-03 오후 8:38:29
0052BD55X - FencesUI Start - /fixpermissions
0052BDD2X - FencesUI End   - /fixpermissions
0052BF49X - FencesUI End   - /startingup /verifyintegrety

2,530 views 1 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.